Smartcards

Every colleague involved in the dispensing and handout process should have a valid smartcard. This includes locums and provisionally registered pharmacists. CPGM have worked with the RA to simplify the process within Greater Manchester

You can view the latest contact information for the RA team covering Greater Manchester

If you do not live within Greater Manchester,  please contact the local RA in the area that you live.

Lost your Smartcard

If you have lost your smartcard you must notify the Registration Authority immediately. Please email gmss.smartcards@nhs.net

Don't have a Smartcard

If you don’t have a smartcard then you can request this via one of the two methods below:

  1. Care Identity Service (CIS) portal – A request is made directly by the designated sponsor for your pharmacy via the portal. This is the easiest and preferred method. You can then arrange for an RA Agent to visit your pharmacy to view your identification documents.
  2. CPGM Smartcard Request Form – You can complete this form. We will send your information to the RA who will get in touch with you. To obtain a new smartcard you will be asked visit the RA office in person to show them identification documents.

Requesting SCR/Locum Access to be Added to your Smartcard

If you are a registrant and also require SCR access adding to your smartcard you must complete the SCR CPPE e-assessment and select the option in your profile to share details with the Registration Authority (RA).You can request this via one of the two methods below:

  1. Care Identity Service (CIS) portal – A request is made directly by the designated sponsor for your pharmacy via the portal. Completing the CIS form will allow the Registration Authority (RA) to assign the necessary roles required on your card. This is the preferred method.
  2. CPGM Smartcard Access Request Form – You can complete this form. We will send your information to the RA who will get in touch with you. If you are a locum or on relief covering more than 5 pharmacies please select the locum access.

Sponsors and Requesting Changes to your Smartcard

Every contractor should have a sponsor already set up who has access to the Care Identity Service (CIS) portal.

This is the most effective way for you to request any changes to smartcards. If you are unsure as to who your Pharmacy sponsor is please email the RA team on gmss.smartcards@nhs.net

Further Support

If you have any questions or queries around Smartcards, please get in touch with the Greater Manchester RA team: gmss.smartcards@nhs.net